Attitude and Personal Growth

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Act as if

In this tip Craig encourages us to stick with the process of good group decision making, even though we're not perfect at it, and explains the benefits.

Adapt, migrate, or perish

In this tip about team emotional intelligence Craig outlines our three choices when we don't like the way things are - adapt, migrate, or perish - and explains the implications of each for our group.

Ask, don’t tell

In this tip about inclusive conversations, Craig outlines the practical risks of telling a peer what to do without first asking their opinion.

Attribution Bias

In this video Craig cautions how our biases can prevent us from making good group decisions.

Available

In this tip Craig encourages us to leave a little excess capacity for the unexpected and explains how we might do that in our groups.

Best we could with what we had

In this tip Craig explains how to keep group decision making momentum, despite being tempted to delay progress in the name of perfection.

Bring you

In this video Craig tells and ancient story and encourages each of us to "be ourselves."

Cheap fiction or great literature?

Are your meetings more like cheap fiction or great literature? In this video Craig offers an analogy to help you consider what energy and attitudes to bring to your meetings.

Choices are never perfect, choose anyway

In this video Craig explains that being faced with poor choices is not an excuse for not making one, and how it';s okay to make a choice even between poor choices.

Credit the group

In this tip Craig explains the benefits of crediting the group rather assigning blame or praise to individuals.

Detachment

In this tip Craig discusses the difference between right-sized determination and unwavering attachment. He offers practical advice for groups wrestling with damaging attachments.

Determination

Inspired by alpine skier Mikaela Shiffrin, Craig explains the incredible power of visualizing end results and encourages groups to invest in defining their vision.

Discipline

In this tip about group process and practice, Craig breaks the concept of discipline into three distinct steps and explains how discipline can help groups achieve their goals, joyfully.

Do What’s Light

In this video Craig explains the benefits of having a positive attitude.

Doin’ Good

In this video Craig explains how actually doing good things can make you feel better.

Earth community

Speaking of the Earth both literally and metaphorically, in this tip Craig encourages groups to consider impact of decisions on other groups and over time. How big is your group's circle of concern?

Feedback is a gift

In this video about team emotional intelligence, Craig discusses how leaders (and others) can harness the power of feedback.

Find what makes you great

Overwhelmed with gratitude for the work he is able to do and inspired by Jim Collins' Good to Great, Craig shares his magic formula for making a living from his passion, and encourages YOU to find what makes you great.

Foretell the sunny side

In this tip about team emotional intelligence, Craig describes how foretelling negativity can contribute to negative outcomes, and offers some alternatives. Bonus: check out the comments section for a great story of this concept in action.

Free from past

In this tip Craig offers advice for groups feeling burdened by the past while trying to make forward-looking decisions.

From Online to In Person

People are responding in different ways to the changes afoot. Our federal government is changing. The climate is changing. Technology is changing. Many of us are not sure how to react, or who we’re supposed to be in this unsettling world. My reaction is to do more in person and less online. More in-person gatherings. ...read more

Good in everyone

In this tip Craig explains the practical benefits of relentlessly seeking out the best in every person.

Gratitude

In this tip Craig reflects on discontent and explains how gratitude can help bring peaceful resolution.

Helping others. For fun.

What makes me smile looking back on my day? It’s not the $5 I spent on a that new thing, or the $5 I saved with that special coupon; it’s the $5 that I gave to Tom the bottle guy. (Here in Maine we have a bottle law so people collect empties for money). When ...read more

How to be wrong, done right

It’s easy to be right, in my head. It’s easy to pretend I’m more perfect than I really am; more perfect than you. It’s harder to be wrong, with grace. The measure of integrity is not how right someone is, but how they handle when they’re wrong. We all make mistakes, including you. I know ...read more

How to help have a great meeting – Responsibility for Attitude

In this video about team emotional intelligence Craig explains this meeting guideline: "Please take responsibility for the energy you bring into this space." He reminds us that although we don't have control over everything that happens, we do have control over our own attitude, and shares several helpful attitudes we can bring into meetings.

Humility

In this tip Craig discusses the incredible power of humility in group decision making.

I am the Solution

In this video Craig cautions against blaming others for things not right, and the inefficiencies that can result.

I believe in us

In this tip Craig discusses the one belief that has the greatest impact on group success.

I didn’t do anything wrong

In this video Craig explains how releasing ourselves from a focus on credit and blame can be very freeing for our group.

I don’t know

In this tip Craig explains when it's okay to say "I don't know" and how doing so can be a gift of efficiency to your group.

If it fits in my head, it’s probably too small

In this tip Craig shares some practical strategies and attitudes for cultivating the best ideas from your group.

If your glass is half empty, get a smaller glass

In this video Craig explains the value of positive thinking and the choices we have aboutr that.

Indifference

In this tip Craig describes how an attitude of indifference can be freeing and efficient for group members. When there aren't strong feelings, don't force them. Craig explains in the tip.

Kindness

In this tip Craig explores how kindness contributes to good group decision making.

Leaders consider multiple interests

In this tip Craig outlines the list - sometimes long! - of various interests that leaders must consider, and offers practical advice and encouragement for leaders and followers alike.

Leadership

In this tip Craig distills classic expertise on leadership into five key practices, and explains how leadership can be practiced from anywhere in the group.

Leadership is inspiring, not requiring

After spotting a Stephen Covey quote, Craig shares his belief that leadership is more about inspiration than about demands or requirements.

Light of God in Every Person

Fully aware that there are many diverse perspectives on religion, Craig explains a Quaker principle and shares five practical, secular benefits of this way of thinking when applied to group decision making.

Love

Love? In group decision making? Really? Yes. Craig explains in this tip. Bonus: great dialogue and stories in the comments section.

Make deposits before withdrawals

In this video Craig explains a simple concept with profound implications: giving before getting. How can this help your group? Craig discusses in the video.

Make others look good

In this tip Craig shares the practical benefits of uplifting others in your group.

Many hands make light work

This phrase has been around since medieval times. I first heard it in Quaker meeting. To me it means that when you have lots of people helping, it’s easier for each person. And more fun. I choose to think of “light” as less burden AND more positive. Last weekend I helped out the Farmyard Jam, ...read more

Many Stories, Many Truths

Building on a TED Talk by Chimamanda Ngozi Adichie, Craig highlights how there is never just one story that explains things. It's always multiple stories that make for good group decisions.

Mis-takes to high stakes

In this tip about team emotional intelligence Craig offers practical advice for groups deciding how to handle mistakes.

Moral compass

In this tip Craig explains how groups can use moral compass as a guide when in uncharted territory.

More wagging, less barking

In this tip about inclusive conversations, Craig explains how our initial attitudes can influence ultimate outcomes.

Multiple truths

In this tip about team emotional intelligence, Craig describes the benefits of treating each participant's perspective as their truth.

My part

In this tip about team emotional intelligence, Craig reveals some assumptions and wishes we often make about sources of problems and solutions, and offers a more practical way forward.

My responsibility

In this tip Craig outlines the difference between individual responsibility and group responsibility and offers suggestions for how to incorporate responsibility into group work.

My thirst for understanding drives me crazy

I think humans have a genetic defect that might do us in. Our brains are too big. Not only do our heavy heads cause innumerable muscular/skeletal challenges, we think too much. I have this defect. Recall my recent article where I said that job of the heart is to pump blood, the job of the ...read more

Not all about money

In this tip Craig encourages groups to consider all costs and benefits, not just those that can be measured with dollar value.

Not her fault, her type

In this tip Craig offers a compassionate, practical perspective to help group members embrace the range of personality types participating in shared work.

Okay to change your mind

In this tip Craig reframes changes of mind as potential strengths, not invariable weaknesses. He offers practical advice on considering all angles, for groups and individuals.

Peace Is An Inside Job

World peace is a nice idea, but when news of conflicts from around the world are so abundant on my screens I can find myself drowning in despair. I’ve learned some simple tricks to help me foster peace in a battle-torn world. First of all, the world is not my responsibility. Of course people are ...read more

People are complicated and colorful

In this video Craig provides three downsides to applying a label to a person and over-simplifying who they really are.

Plus-Delta

In this tip about group process and practice, Craig discusses the value of post-process review and explains a simple but effective technique.

Prepare to Listen

Right before heading into an important meeting or conversation, I try to do three things: Plan my notes. If I hear something note-worthy, where will I write it down? I usually have two plans for that. 1. I have in my pocket a couple business cards and a Swiss Army Knife pen. Really. It’s called ...read more

Ready for Good from Anywhere

In this video Craig explains that looking for good things in each person is not just a moral issue, it has practical benefits for your group, for the people you meet, and for you.

Recalculating

Just like your navigation app, facilitators are always “recalculating” when in a group process. In this video Craig explains and gives examples of what recalculating looks like in a meeting. (And, um, he tries to do a British accent...)

Reverence

In this tip Craig explores how groups can instill a sense of reverence into group decision making - and why it's important.

Role of the Chair Person

In this video Craig explains how the best Chair persons are those willing to serve the group; willing to set up the chairs.

Rules and relationships

In this tip Craig outlines the interplay between rules and relationships in group decision making and offers practical advice for using both.

Science trumps intuition

In this tip Craig offers a thought-provoking perspective on the roles of and science and intuition in group decision making. Bonus: A rich range of responses in the comments section.

Separate inputs from outcomes

In this tip Craig offers compassionate, practical advice for participating fully in group decision making while also letting go of outcomes.

Speak your truth and let go

In this tip Craig shares a story and some practical advice about discerning and speaking your own truth in a group decision making process.

Strong Decisions Vs. Weak Decisions

In this video Craig explores "strong" and "weak" terminology as it applies to group decision making, and provides some thought-provoking advice for your next decision making process.

Take a step

In this tip Craig encourages groups to take a next step even when the whole plan is not yet clear. If your group is stuck and can't move forward, this tip is for you.

The Best I Can Do Is Pray

Fully appreciative of diverse perspectives on religion, in this video Craig offers a non-religious take on how the principles of prayer - clarity, humility, hope - offer several practical benefits for group decision making.

The Courage to Be Disliked

I’ve been reading this book – The Courage to be Disliked – and want to tell you some things that I learned from it; and related things I’ve learned over the years. Out of ten people, 1 will dislike you, 2 will like you, and the other 7 will be meh. Why do we focus ...read more

The Job of the Brain

The job of the heart is to pump blood. The job of the lungs is to suck air. The job of the brain is to make thoughts. The lungs and the heart work ALL the time and never turn off. Same. The brain never stops making thoughts. That’s it’s job. This can be hard to ...read more

The seduction of urgency

In this video Craig asserts that we have been seduced into thinking fast is always best, but he argues that that's not always the case and offers practical suggestions for group decision making.

The three most important words

If you want to know what today’s teenagers think about gender and artificial intelligence, you might treat yourself to this 30-minute podcast. Wait. Hold on. If you want to know what THREE TEENAGERS think, treat yourself to this podcast. When I talked with Dylan, Nika, and Wyatt on the radio last week, I learned that not ...read more

Things undone

In this tip Craig offers compassionate, practical advice for groups experiencing anxiety over things undone.

Trust takes over

Is your path to resolution paved mostly with understanding or with trust? In this tip Craig describes both paths and explains their impact on group decision making. If you have different resolution styles in your group, this tip is for you.

Understanding and Trust: Both Required

In this video Craig explains that in group decision making, some of us need more understanding, more information, before we can trust, while others are ready to trust sooner. Here Craig offers practical advice for both types of people.

Understanding is always partial

In this video Craig reminds us that we never "know it all" and when we think we do, it prohibits us from learning new things.

Us over me

In this tip Craig explores a foundational principle of good group decision making and discusses the practical benefits of this approach.