Conflict Prevention

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Attitude and Personal Growth

Act as if

Adapt, migrate, or perish

Ask, don’t tell

Attribution Bias


Best we could with what we had

Bring you

Cheap fiction or great literature?

Choices are never perfect, choose anyway

Credit the group




Do What’s Light

Doin’ Good

Earth community

Feedback is a gift

Find what makes you great

Foretell the sunny side

Free from past

Good in everyone


How to help have a great meeting – Responsibility for Attitude


I am the Solution

I believe in us

I didn’t do anything wrong

I don’t know

If it fits in my head, it’s probably too small

If your glass is half empty, get a smaller glass



Leaders consider multiple interests


Leadership is inspiring, not requiring

Light of God in Every Person


Make deposits before withdrawals

Make others look good

Many Stories, Many Truths

Mis-takes to high stakes

Moral compass

More wagging, less barking

Multiple truths

My part

My responsibility

Not all about money

Not her fault, her type

Okay to change your mind

People are complicated and colorful


Ready for Good from Anywhere



Role of the Chair Person

Rules and relationships

Science trumps intuition

Separate inputs from outcomes

Speak your truth and let go

Strong Decisions Vs. Weak Decisions

Take a step

The Best I Can Do Is Pray

The seduction of urgency

Things undone

Trust takes over

Understanding and Trust: Both Required

Understanding is always partial

Us over me


A Complete Listener

A Culture of Listening

A way to talk


Are you listening? Four levels of proof

Business Cards Rock!

Chairs in a circle

Citizen Democracy

Criticism private

Demonstrate listening

Difference between launch and land

Direct communication

Do what you say

Don’t leave me hanging! – Advice for e-communication

Empathy and Respect

Face-to-face is still the best

Feedback & Performance Evaluation

Feedback is a gift

Good information compels

Heads up

How to NOT be invisible in meetings

How to talk across our political divide

How to Talk to an Adversary, with Respect

In-front-of messaging

Intergenerational Communications – How to talk about it

Jokes and Sarcasm Reveal Character and Culture

Lawn signs and bumper stickers


Make the most of your pre-meeting

Men, Make Room

No complaining without contribution

On behalf cautions

Positive feedback

Public input in many ways

Reflective pause


Say your third thought

Self evident

Show What You Think


Start with a question

Talk or listen

Teacher Appreciation

The best arguments

The Why and What of Positive Group Dynamics

Three Ways to Shred Rapport

What is a vision statement?

What to say when you hear something shocking

When you speak from personal experience

Written words clarify

Zoom Facilitation Tips and Tools

Zoom Meeting Basics

Conflict Prevention


Admit mistakes

Alignment between words and deeds builds trust

Assumptions lead to trouble

At home and in families

Best solutions begin with self

Categorical Judgment

Causes of conflict, and cures

Change or accept

Come to the meeting!

Conflict Mediation Basics

Conflict Prevention, Management and Resolution

Conflict resolution steps

Contain disagreement

Craig’s Ground Rules for Conflict Resolution

Don’t just do something, sit there!


Good deeds and Mr. Goodbars

Here’s What I Heard

How to handle rule-breaking

How to handle when someone walks out

How to prevent conflict – Build Shared Understanding

How to Talk to an Adversary, with Respect

How to Untangle a Conflict

If you don’t have a stake, get out of the way

Interests rather than positions

Leaders hold secrets

Learn about somebody different

Let a small group resolve it

Let people change plans

Listen to your enemies

Lose now, win later

Make amends

Morality as agreed

My first thought is probably not my best


Our interests

Outside issues

Principles to Help Groups in Conflict

Putting people in boxes is not okay


Resentments have roots in expectations

Revenge is never a reason

Right to be wrong

Rules first

Shared expectations minimize conflicts

Tasks and Relationships

That’s the way it looks from here

The Potato Salad Solution

The Why and What of Positive Group Dynamics

Two Conditions for Conflict Resolution

Understanding first

What’s the problem?

When someone throws a brick at you

When to unpack conflict as a group

Win with grace


A way to say no

Agenda setting access

Alternative solutions


At least two ways

Change to stay the same

Connect with your mission


Different views

Encourage volunteerism

Feedback please

Femaleadership – Benefits of Women in Leadership

Fertile soil helps creativity

Freedom of speech

Head, heart, and hands

Interest-Based Bargaining: A Creative Approach to Collective Bargaining

It’s the planning, not the plan

Key ingredients for collaboration (it’s way more than IT)

Long term collaboration needs special effort


No one dominates

Nonprofit Collaboration

Outside influence

Public input in many ways



Structure sets you free

Take a break

Want creativity? Make room.

Why 16-year-olds should vote


A problem defined is half-solved


Action precedes understanding

Agendas with end times are efficient

Agreements stand until changed

Align purpose, technique, attitude

Answer the question

Changing the process is rarely the solution

Everyone’s job is no one’s job

Fast or Good?

Flat for planning, stacked for doing

Get a second

Hands off

High ground

How to Determine Value

Is your idea worthy of group time?

Just enough

Know Your Lines

Know your lines

Let things die

Name leads

No one’s writing anything down!

Opt out



Stakeholders at the table

The Why and What of Positive Group Dynamics

Three Ways to Keep Your Plan Alive

Tips for Running Effective Meetings

Write stuff down

You decide how

Zoom Facilitation Tips and Tools

Group Technique

Agenda and Meeting Tips

Agendas should have times

All in

Before and After

Brake in advance

Carrots are better than sticks

Characteristics of Good Meeting Facilitators

Characteristics of High Functioning Groups

Clarify, discuss, decide

Closing comments

Coalition membership


Consensus at the core

Consensus Decision Making Steps

Consensus doesn’t mean casual

Consensus for endurance

Decide how to decide

Decision method right-sized

Define the edges

Direction more important than pace

Double-check your decision



Good Group Tips in the Jury Room

Good Meeting Guidelines

Google Docs for Group Reports

Ground rules

Ground Rules

Group Decision Making Steps

Group Decision Method – When to Apply Which Method

Group Decision Methods – from Dictatorship to Consensus

Hear, hear

High School Facilitator

Hot hand

How to build community – Food!

How to call on people

How to decide what you don’t decide

How to facilitate meetings – Four Essential Functions

How to Form a Committee – 5 Essentials

How to get a group to cut down a list

How to get movement in a meeting

How to handle the person who talks too much

How to have an effective meeting – the basics

How to make decisions in small groups – Mini-Multi-Vote

How to move forward

How to move on

How to show the big picture – Use a Handout

How to Use Microphones for Group Interaction

If you could have a superpower



Is it okay to shut someone down?

Keep your strategic plan off the shelf

Last minute decision making

Learn a lot fast in the room

Light hand on the tiller

Loose in the harness

Many presentations quick? How to do that!

Many Ways to Make Group Decisions

Measure to manage

Meeting Facilitation Techniques

Meeting Guidelines Written

Meeting introductions

Meeting Planning Steps for Facilitators

Meeting Room First Impressions Matter

Meeting Room Set Up – Jamestown, Rhode Island

Meeting Room Setup for Max Effectiveness

Move in your meetings



Objectives, agenda, ground rules

Okay to change plans and rules

Peace and profit

Plan, meet, write-up

Providing structure provides fairness

Public input in many ways

Recommended Books and Links

Robert’s Rules of Order – Key Principles Explained

Round Robin

Say it with a sign

Seven Secrets for Successful Meetings

Shared values

Shared vision required

Should facilitators make suggestions?

Six Simple Ground Rules for a Civil Conversation

Small goals

Someone Neutral in Charge of the Process

Strategic Planning Overview

Strategic quitting

Straw vote

Strengths, weaknesses, opportunities, threats

Table discussion guides

Take breaks to make more of your meeting

The Right to Understand

The Why and What of Positive Group Dynamics

Three times considered

Time-Lapse Room Set Up

Tips for Moderating Panel Discussions

Transparent Facilitation

Unique Room Set Up

Use the Screen for Reflecting

What is a Good Group Decision?

What’s next?

Whole Picture in Brief

Work with energy

Write on the walls

Zoom Facilitation Tips and Tools

Zoom Meeting Basics