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Northern New England Passenger Rail Authority (2014)

The Northern New England Passenger Rail Authority (NNEPRA) is a public transportation authority that manages the budget, contracts, promotion, and customer services associated with the Downeaster passenger rail service between Maine and Boston. We were hired to facilitate public meetings in Portland, Maine and Dover, New Hampshire to discuss the proposed Downeaster Service Development Plan and give the public an opportunity to provide suggestions for revisions. We also prepared complete reports of the meetings.