“We needed a neutral person, a trusted advisor, to facilitate the conversation, to bring the groups together, and help us brainstorm solutions. Craig created a safe atmosphere and set a positive tone. He quickly established trust in the process and kept us on track, which saved us months. Employees were amazed at the process and felt valued. The change that was started has impacted people’s lives. It led to good communication and solid working relationships.”

- Jackie Little, Office of the Executive Director, Maine State Legislature