In this two-minute video Craig explains a simple technique to make sure everyone is on the same page with a group decision.
The idea comes from Patrick Lencioni and his book called The Five Dysfunctions of a Team.
This video has captions. To see them, click CC on the video screen.
Here’s what Craig says in the video
Hi everybody. Hey it’s Craig Freshley here.
So you work through the issues, you’ve made compromises, you have come to a group decision. Everybody goes their own ways and when you come back together the next time, it’s clear that when you left thinking you had made a group decision there were different interpretations of what you had actually decided. It seemed clear in the moment but when you went out into the world and told other people about the decision or started actually implementing the decision, it started to become apparent that maybe you weren’t as clear on what that decision was as you thought you were.
Here is a simple and effective way to double-check your decision. Before you leave out into the world ask yourself, “How are we going to communicate this decision to others?’ It’s like two parents working through some sort of issue with the family and then they ask the question, “What are we going to tell the kids?”
Asking that question — well yeah it helps you explore what you’re going to actually tell the kids or the employees or the constituents or the members or whatever — but it also forces you to go back and see if you’re on the same page about what you decided.
When you actually have to figure out the messaging that you’re going to use to convey the thing that you decided, it makes you double-check what it is that you actually decided.
Thanks for listening everybody! I hope this helps you help your group make good group decisions.